Unless underlying organic growth can be delivered at a faster rate than the growth of the cost base then any organisation will face challenges. Without sustainable organic growth, options are limited – accept lower profits, become uncompetitive in the race for talent, choke investment in infrastructure, or reduce the equity partner base. None are palatable or sustainable in the longer term. Of course, pursuing inorganic growth through merger or acquisition is a route pursued by many firms to square this circle of economic slippage.
Yet all firms sit on very significant untapped potential within their existing client base. Developing strategies to unlock that potential is a core part of our service mix. Through better relationship management, effective key account programmes, service penetration and development strategies, improved pricing, and better financial hygiene, every firm has the ingredients for improved business performance at its disposal.