Where did all the fun go?

In the brave new world of Six Sigma, LPO and BPR it is all too easy to forget that, for the vast majority, this approach to legal service delivery isn’t what was signed-up to when entering the profession. However, with pricing under pressure and a fixed-fee basis increasingly the norm, better management is needed.  But […]
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A New Approach for a New World

Change Management for Law Firms   LAW FIRMS continue to grapple with a number of shifts in their competitive environment as difficult market conditions show little sign of abatement. These issues create a maelstrom that will tax the skills of any leadership team to the limit. Here we consider some of the core drivers in […]
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Land of Promise

Published in KM Legal magazine   The enduring market for legal services, with supply significantly exceeding demand, means that law firms are being challenged by their clients to deliver their services better, faster and cheaper than ever before. Impending deregulation seems set to be a further catalyst for this now established trend. A wide range […]
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Outsourcing the Core

Published in Managing Partner Magazine   On 15 June 2009, The Times predicted that the next two years will see a reduction in the number of lawyers employed in private practice in the UK by 10,000 (or over ten per cent). On 13 July 2009, the London Evening Standard carried a feature ‘Mumbai Law: 1000 […]
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One year or two, the choice is for you… but be quick!

Published in PSMG Magazine   What will changes to the syllabus mean for you? Changes to the CIM syllabus could mean that the minimum overall period for completion of the Professional Diploma for some delegates will increase from one year to two. From 1st June this year, the new syllabus means, unless you have a […]
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Work smarter not harder

Published in PSMG Magazine   It’s that time again! Students studying for the PSMG Cambridge Marketing College CIM rofessional Diploma are approaching the ‘crunch’ as assignment first drafts are completed for discussion with tutors. Requests for study leave have been lodged and social events cancelled. But life need not be this difficult! There are a […]
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Learning through life

Published in PSMG Magazine   “What matters more, qualification or experience?” was the question posed to me recently. This got me thinking about the impact of formal education versus on-the-job experience on career development. The honest answer is that both are vital, situation specific and, in many respects, one is a catalyst for the other. […]
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Powers of Persuasion

Strategy series opinion piece published in Managing Partner Magazine   When Dale Carnegie said: “There is only one way to get anybody to do anything. And that is by making the other person want to do it”, he struck at the essence of the art of persuasion. In Verbal Judo George Thompson reinforced this view: “The […]
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Is unqualified success possible in the 21st Century?

Published in Professional Services Marketing Group Magazine   When Cambridge Marketing Colleges and the PSMG collaborated to develop the only CIM accredited professional services alternative to the Professional Diploma in Marketing the purpose was clear; a qualification was needed that was more relevant to the needs of professional services marketers, that was credible with employers […]
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