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HedsUP! From Hedley Consulting


Welcome to the Autumn
issue of HedsUP!

Fear being unable to change

“I think that my leadership style is to get people to fear staying in place, to fear not changing.”
Lou Gerstner
Autumn 2013
Fear being unable to change
The words of Lou Gerstner echo the teaching of change guru John Kotter, who asserts that, whilst management’s concerns are centred on dealing with issues of complexity, the focus of the leader must be on enabling and then delivering change.

Strong leadership, setting a clear sense of purpose and direction for the business, has never been more important. It is also crucial is that leaders, by their actions rather than their rhetoric, create an agenda for change and demonstrate the high levels of energy and resilience needed to alter the direction of their businesses. They need to walk the talk and be seen to do so!
Great leaders help their people to understand their firm’s overall strategy, how each individual can contribute to the achievement of key objectives and share widely the progress that is being made. By communicating and celebrating incremental success, they build belief and momentum to achieve greater change.

I hope that you enjoy this issue of HedsUP! If you have any questions or would like further information please do not hesitate to contact me.

Best wishes,
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Andrew Hedley
Andrew Hedley

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Management opportunities and challenges in a merged firm

Firms won’t become more commercially successful by being better at the law but, rather, by running a better legal services business. More proficient strategic thinking and better management, team working and communication are vital to ensuring sustainable performance enhancements, improved efficiency and increased revenues and profits. It should be clear to everyone in the management team and wider firm that, while incremental improvements in technical expertise are important (since these capacities sit at the very core of any proposition), they will not significantly influence the success trajectory of the business in the short to medium term. Strategic, structural, technological, operational and client service improvements can, however, be transformative and have the potential to quickly deliver a step-change in performance.

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Rightsizing your merged law firm

A merger provides a host of opportunities to right-size. Some arise directly from the merger itself. Others will be realised because ‘all bets are off’ in a newly-merged firm, providing a window to implement efficiencies that were previously denied. Right-sizing is generally assumed to mean moves to reduce costs and therefore increase operational efficiency in order to improve profitability. However, right-sizing should also consider the introduction of new structures, modern practices and innovative approaches. Through this combination of sustainable structural and operational efficiency improvements, net profitability can be boosted further.

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News Bytes

Judging Panel for MPF Awards 2014 Announced

Andrew Hedley has again been invited to be a member of the judging panel for the 2014 Managing Partners’ Forum (MPF) Awards. MPF created its annual Awards for Management Excellence in 2002 as a way for the management of firms of any size to demonstrate their contribution directly to clients and employees. The Awards are an integral part of the MPF International Management Excellence Summit, which culminates with an open-to-all gala dinner and Awards ceremony on 12th March 2014. Firms which have excelled in leadership, operations, collaboration, capabilities or commerciality and wish to enter for an MPF Award can find more details click hereThe closing date for entries is 29th November 2013.

New-Look Editorial Advisory Board for Managing Partner Magazine

Managing Partner magazine has announced a new-look Editorial Advisory Board on which Andrew Hedley has again been asked to serve. The board comprises leading practitioners and advisors drawn from across the sector and with wide-ranging areas of expertise and expertise. For more information and to view the members of the board click here.

Law Management Section Merger Toolkit

The Law Management Section Mergers Toolkit, with two chapters contributed by Andrew Hedley, is designed to help firms gain a better understanding of the merger process and provides practical guidance throughout. Andrew Hedley's chapters consider the strategic drivers for merger and how to unlock the merger dividend. For more information or to order a copy click here.

The Cambridge Chartered Programme

Andrew Hedley has been appointed as a specialist tutor on Cambridge Marketing College's new Chartered Programme. This is a unique initiative aimed at helping delegates gain and maintain their Chartered Marketer status through a structured range of activities from networking events, through courses to self-study materials. For more information about the college click here or to download a copy of the Chartered Programme prospectus click here.

Client Strategy in a Changing Legal Market Report

Andrew Hedley’s Client Strategy in a Changing Legal Market report has now been published and is available to purchase online. Client strategy sits at the heart of all strategy. Without the ability to attract and retain clients, at a price which delivers an acceptable level of profitability, no business can be viable in the longer term. To read more or to order the publication click here.

Developing Strategic Client Relationships Report

Andrew Hedley’s comprehensive report, Developing Strategic Client Relationships, published by ARK Group, continues to attract purchasers from around the world. Running to over 150 pages, with case studies of leading firms and ground breaking initiatives in this area, the report brings a much needed strategic perspective to client development and relationship management. For more information about the report email enquiries@hedleyconsulting.com.

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